When ductless is the right answer.
A ductless mini-split is two pieces - a small outdoor compressor and one or more indoor heads mounted high on a wall, on the ceiling, low on the floor, or concealed in a slim soffit. They're connected by a refrigerant line set running through a 3-inch hole drilled through the exterior wall. The system both heats and cools, runs on inverter technology that modulates instead of cycling on/off, and gives you per-room temperature control that ducted central systems can't match.
Ductless wins in five specific NE Ohio scenarios: room additions where extending ductwork is impractical, finished basements where the existing system can't reach the load, in-law suites that need independent thermostat control, garage offices and workshops, and older Valley homes (Warren, Youngstown, Niles) on boiler heat that never had central AC. It's also the right call for any hard-to-cool room - a southwest-facing bedroom that runs 8 degrees hotter than the rest of the house, a converted attic, a sunroom.
The cold-climate generation (NEEP ccASHP listed) changed everything. Mitsubishi Hyper-Heat is the gold standard - maintains rated capacity at 5F and produces useful heat down to -13F, which covers the heating design temperature for every county we serve with margin. Daikin, Fujitsu, and LG have competitive cold-climate lines. Gree sits at the value tier - solid product, lower price, shorter warranty.