24/7 commercial emergency dispatch
A closed retail store on a 90-degree afternoon loses sales every hour. We answer the phone, dispatch a commercial-trained tech, and get the cooling back before close of business when parts allow.
The workhorses of light commercial HVAC. We service, repair, and replace gas/electric, heat pump, and dual-fuel RTUs across Northeast Ohio - with 24/7 emergency dispatch when retail, restaurant, or office cooling fails on the day it matters most.

Most commercial buildings across Northeast Ohio - retail strips along Niles-Cortland Road, restaurants on Belmont, c-stores in every township, light industrial in Howland and Lordstown - run on rooftop packaged units. One unit per zone, gas heat plus electric AC, sometimes a heat pump or dual-fuel build. When one fails, the affected space loses cooling or heat in hours and the call goes out fast.
The failure list is short and repetitive: economizer damper actuator, gas valve, ECM blower motor, compressor short-cycling, dirty condenser, a controls or thermostat fault. Our commercial trucks stock the parts that take down 80% of RTUs in this region, and our techs work on Carrier WeatherMaker, Trane Voyager, Lennox Energence and Strategos, York commercial, Daikin Applied Rebel, and Aaon. One call, one license, one bill.
Every commercial RTU visit starts with a full diagnostic and a scoped, written quote. After-hours and emergency calls get triaged on the phone before dispatch.
Real dispatcher on the phone, commercial-trained tech on the roof, scoped quote before the work, written record after.
A real commercial dispatcher answers, gets the building type, unit count, brand, and symptom on the phone. Retail or restaurant down during business hours jumps the queue.
Commercial RTU dispatch runs 24/7 across Trumbull, Mahoning, Portage, Ashtabula, and Columbiana counties. You get the tech's name and ETA before they're on the roof.
Tech runs the full electrical, mechanical, and refrigerant diagnostic, photo-documents the unit, and gives you a written, scoped quote on the spot. Major replacements get a follow-up proposal with crane and curb-adapter scope.
Most repairs finish that visit with parts on the truck. Full replacements get crane scheduling, curb-adapter fabrication, and structural-load review coordinated through one PM on our team.
Every visit produces a written service record. Maintenance-plan clients get a quarterly inspection report formatted for compliance audits. Refrigerant additions are logged - federal recordkeeping requires it on commercial systems.
Plenty of NE Ohio shops will quote an RTU. Here's what makes a commercial service call from us different.
A closed retail store on a 90-degree afternoon loses sales every hour. We answer the phone, dispatch a commercial-trained tech, and get the cooling back before close of business when parts allow.
Ohio OCILB HVAC contractor license, full bonding, and commercial GL plus workers comp. COI delivered to your property manager before any roof work starts.
Roof replacements need a crane, a clear lift zone, and often a fabricated curb adapter. We coordinate all three through one project manager so you don't juggle vendors.
HVAC plus commercial refrigeration plus standby generators on the same payroll. Restaurants and retail with walk-in coolers or backup power don't need three contractors.
Most economizers in NE Ohio don't deliver the free cooling they were designed for. We commission them, repair the actuators, and tune the controls - measurable savings on the next utility bill.
Alliance Trade Group LLC DBA AK Heating & Cooling. Same family that runs AK Water Works and partners on RestoWorks. Local accountability, same number every time you call.
15 to 20 years is the realistic range for a Carrier, Trane, Lennox, or York packaged RTU in Northeast Ohio. Lake-effect snow load, salt air from I-80 corridors, and freeze-thaw cycles shorten the high end of that range. Maintained units (annual economizer commissioning, coil cleaning, belt and bearing service) consistently outlast neglected ones by 4-6 years.
If the unit is over 12 years old and the repair quote is more than 40% of replacement cost, replacement usually wins on lifetime cost. Newer RTUs run higher SEER2 ratings, often qualify for utility rebates, and let you spec a high-efficiency economizer that delivers real free cooling. We'll quote both side-by-side in writing so you can decide on the numbers, not on a pitch.
Because most don't. Industry surveys put non-functional economizers at 60-80% of installed units. The damper actuator fails, linkage seizes, the outdoor-air sensor drifts, or a controls update wipes the setpoint. A properly working economizer can deliver up to 20% of your cooling load for free on cool spring and fall days. We commission economizers as a stand-alone service or as part of every maintenance visit.
Yes, with the right equipment. Cold-climate inverter heat pump RTUs (Daikin Rebel, Carrier WeatherMaker with low-ambient kits, Lennox Strategos) hold capacity down to single digits and use gas or electric resistance as backup. For new construction or replacement on a building with cheap electric and tight envelope, the math often beats gas/electric. We model the load against your actual utility rates before we recommend.
Restaurants and retail with heavy foot traffic: every 30-60 days. Offices and light industrial: every 90 days. Multi-tenant buildings with a maintenance contract get filters on a fixed schedule so it stops being someone's forgotten task. Dirty filters drop airflow, force the compressor to short-cycle, and accelerate ECM motor failure - the most expensive non-compressor part on the unit.
Like-for-like swaps run on a one-day crane window so we hit the affected suite first thing and have cooling or heat back before close of business. Upsize or layout changes need curb-adapter fabrication and 1-2 weeks of lead time. We coordinate the property manager, the tenant, and the crane company so you're not the one juggling schedules. Bonded and insured for roof work, COI delivered before the lift.
Yes. Our commercial techs work on Carrier WeatherMaker, Trane Voyager and Precedent, Lennox Energence and Strategos, York commercial packaged, Daikin Applied Rebel, and Aaon. Parts pipeline established for the common-failure components on each. We also service older units from these brands - 20-year-old Carriers are still on plenty of NE Ohio roofs and most aren't ready to replace yet.
Same-day dispatch from our Warren shop across five counties.
“Furnace went out on a Sunday night. AK had a tech in the driveway in 90 minutes, parts on the truck, and we were warm before kids' bedtime. Worth every dollar of the maintenance plan.”
“Our restaurant walk-in went down at 6am. AK answered the after-hours line on the second ring and had us running before lunch service. We've switched all of our refrigeration work to them.”
“Had Generac install, AC tune-up, and a humidifier swap done across two visits. One bill, one company, real techs. This is what local service is supposed to feel like.”
The single most-ignored efficiency lever in commercial HVAC is the economizer. When it works, it delivers up to 20% of your cooling load for free on cool spring and fall days by pulling in outside air instead of running the compressor. Industry surveys say 60-80% of installed economizers don't work - failed actuator, seized linkage, drifted sensor, wiped setpoint. Annual commissioning catches it. Skip the commissioning and you're running compressors on days the building could be cooled by an open damper.
Three Alex Mantalis companies, one Warren HQ. Each with its own license and insurance — coordinated when you need more than one trade.
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